Toimituskäytäntö
Return & Refund Policy
LAMITTO
1. Contact Information
- Email: support@lamitto.shop
- Phone: +1 7815025414
- Address: 48 Walgrave Drive, Bradwell, Milton Keynes MK13 9BG, United Kingdom
2. 30-Day Return Policy
We offer a 30-day return policy from the date you receive your item.
To be eligible for a return, your item must be:
- Unused, unworn, and in the original condition
- In the original packaging
- Returned within 30 calendar days of delivery
3. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Perishable goods (if applicable)
- Personalized / custom-made items
- Hygiene & personal care items for health safety reasons
- Items returned after 30 days of delivery
4. Refund Process
Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be processed to your original payment method within 3–7 business days.
- Processing time depends on your card issuer or bank.
5. Return Shipping
- You are responsible for return shipping costs.
- We recommend using a trackable shipping service.
- We do not guarantee that we will receive your returned item without tracking.
6. Exchanges
We accept exchanges for:
- Defective or damaged products
- Wrong items sent
Contact us at support@lamitto.shop with your order number and photos of the issue.
7. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again.
- Contact your credit card company; processing may take time.
- Contact your bank for processing delays.
- Then contact us at support@lamitto.shop.
8. Questions
If you have questions about returns or refunds, contact us:
- Email: support@lamitto.shop
- Phone: +1 7815025414
- Address: 48 Walgrave Drive, Bradwell, Milton Keynes MK13 9BG, United Kingdom