Politique d’expédition

Return & Refund Policy


LAMITTO


1. Contact Information


  • Email: support@lamitto.shop
  • Phone: +1 7815025414
  • Address: 48 Walgrave Drive, Bradwell, Milton Keynes MK13 9BG, United Kingdom

2. 30-Day Return Policy


We offer a 30-day return policy from the date you receive your item.

To be eligible for a return, your item must be:

  • Unused, unworn, and in the original condition
  • In the original packaging
  • Returned within 30 calendar days of delivery

3. Non-Returnable Items


The following items cannot be returned:

  • Gift cards
  • Perishable goods (if applicable)
  • Personalized / custom-made items
  • Hygiene & personal care items for health safety reasons
  • Items returned after 30 days of delivery

4. Refund Process


Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be processed to your original payment method within 3–7 business days.
  • Processing time depends on your card issuer or bank.

5. Return Shipping


  • You are responsible for return shipping costs.
  • We recommend using a trackable shipping service.
  • We do not guarantee that we will receive your returned item without tracking.

6. Exchanges


We accept exchanges for:

  • Defective or damaged products
  • Wrong items sent

    Contact us at support@lamitto.shop with your order number and photos of the issue.

7. Late or Missing Refunds


If you haven’t received your refund:

  1. Check your bank account again.
  2. Contact your credit card company; processing may take time.
  3. Contact your bank for processing delays.
  4. Then contact us at support@lamitto.shop.

8. Questions


If you have questions about returns or refunds, contact us:

  • Email: support@lamitto.shop
  • Phone: +1 7815025414
  • Address: 48 Walgrave Drive, Bradwell, Milton Keynes MK13 9BG, United Kingdom